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IT SUPPORT

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Remote Support
On-Site and Remote Support
Network Infrastructure Support - (printers/routers/firewalls/scanners)
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IT Support in Essex & London

IT Support cloud services

We provide the very best IT help desk solutions that are tailored to your business needs.  Whether you need to outsource your complete IT services or complement your in-house team we have the package to suit.  Need cover for holidays or just short staffed?  Give us a call.

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Local Support at your fingertips

  • Knowledgeable and friendly technical support team.
  • Servicing Essex and London
  • On-Site or Remote 24/7 Support
  • 30 day trial - we are sure you will want to stay
  • Switch over to IA Support in less than 24 hours
  • SLAs that put your company first
  • Instant phone support backed up by an award winning ticketing system
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Support & Maintenance
Your IT is all in place, set up, and now you need everything to run smoothly.
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Installations
Do you have a good idea of what you want from your ideal IT set up? Or maybe you consider yourself technophobic and feel overwhelmed.
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Disaster Recovery
Are you concerned by the extent to which your livelihood depends on your IT systems?
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Consultancy
If you have a fairly technical person within your company, they are probably happy to look after the day to day tasks
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Cloud Services
Making sure your data is successfully backed up, is an important part of running your business successfully.
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Services

Support and Maintenance

Your IT is all in place, set up, and now you need everything to run smoothly.

Installations

Do you have a good idea of what you want from your ideal IT set up? Or maybe you consider yourself technophobic and feel overwhelmed.

Disaster Recovery

Are you concerned by the extent to which your livelihood depends on your IT systems?

Consultancy

If you have a fairly technical person within your company, they are probably happy to look after the day to day tasks

Cloud Services

Making sure your data is successfully backed up, is an important part of running your business successfully.

Cyber Security

Confident your IT networks are safe from misuse, modification, hacking, viruses, fraud and unauthorized access?

What our customers say

Internet Assist have been supporting our IT solutions for 19 years, the length of this relationship demonstrates the level of service they have offered throughout our business growth and development. They provide us with a wide range of services, from internet hosting, data backup, hardware and general IT support, all delivered on time at a competitive price. As a local business they are able to offer a quick onsite response, critical for the smooth running of day to day operations.
Steve Osborne
Steve OsborneMaldon Salt
I have been using Internet Assist for over 15 years; their friendly approach and knowledge on all aspects of our PC and server needs has been second to none. I can concentrate on my business knowing that all my IT requirements are dealt with efficiently and quickly.
Matt Hewes
Matt HewesHewes Security
We have used IA for over 15 years for outsourced IT support and have always received a prompt and high standard of service. We rely on their expertise to help identify and then resolve situations usually on very short notice and to a standard that meets both our internal and regulatory requirements.
Derek Orsborn
Derek OrsbornCEO
Internet Assist have been very important in the growth and development of Green Recycling since we started using their IT services back in 2003. Their IT support has been second to none, and they are always quick in responding to any queries and IT issues that arise, either with onsite visits or remotely. I wouldn’t hesitate to recommend them, they are always professional and the engineers are very knowledgeable on all areas of IT, and friendly to work with.
Robert Smith
Robert SmithManaging Director
Internet Assist provide a comprehensive, professional and friendly IT service. We had an extremely complicated computer move but were guided throughout.
Paula FryLiquidity Pool
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Companies and technologies we work with

About

IA Support is a successful and expanding IT support company with their head office in the Essex town of Maldon. 

Established in 1996, Internet Assist have built a solid team of on-site support engineers, technicians and IT consultants who provide proactive support, maintenance and monitoring, 24/7 to all our clients throughout the UK.

We are proud to be accredited partners with leading industry providers including Cisco, Microsoft, WatchGuard and many more.  We are ISO 27001 accredited for information and security management and are Cyber Essentials accredited.

We offer support contracts or ad hoc on-site visits and can provide virtual support straight to your PC or servers.

We have many clients who have been with us from day one and we pride ourselves in providing a professional and personable service

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